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Shipping & Handling
S/H $4.99
Once payment for your order has been verified, your order will begin processing.
Usually we ship your order via Canadapost within 24 hours
Typically, most orders arrive 5-10 business days after payment There are no guarantees that your order will arrive within this time frame. Expected arrival assumes that processing or production is not delayed.
Once processing is complete, we will ship your order . If your estimated arrival date is on a non-business day, then it will be delivered the next business day. International orders usually take between 10-12 business days to arrive. We package our product with commercial grade shipping supplies and all packages leave our warehouse in excellent condition. If your package is damaged or items are missing due to shipping damage, you can contact our customer service info@direct-cases.com.
Any refused shipments will still be billed the full amount of the original order, including shipping charges.
Return Policy
We encourage customers to verify all order information before submitting the final order. If we make a mistake on color, size, quantity, or phrases on a direct-cases product we will be happy to do a return and find a solution to remedy the problem. This condition (return) apply to requests less than 15 days from the day you receive the product .Please contact our customer service if you feel this is the case. Email: info@direct-cases.com .We will not refund shipping
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